Legal
Operator: We're in s.r.o., Company No.: 28159349, registered at the Regional Court in České Budějovice, file ref. C 21048. Effective from 1 January 2024.
Unless stated otherwise, the following terms have these meanings:
We're in s.r.o. operates a portal that facilitates the sharing of items (movable and immovable) between owners and renters. Its role is to broker the Rental Agreement — it is not a party to it and bears no responsibility for the condition of items or the conduct of contracting parties. Exceptions include receiving rental payments, contractual penalties, and damage compensation as stipulated by these T&Cs.
Access to the portal is free and unrestricted. A user account is required to conclude a Rental Agreement. We're in s.r.o. reserves the right to change, restrict, or discontinue the service at any time.
A renter or owner must be a person who:
The renter must additionally hold a valid driving licence of the appropriate category and must not be prohibited from driving motor vehicles in the territory where they intend to use the vehicle.
Registration is completed by filling in required details on the portal or signing in via Apple or Google. Users must provide accurate and up-to-date information. During registration, the renter will be asked to provide a copy of their driving licence and one additional identity document (national ID or passport).
We're in s.r.o. reserves the right to refuse registration without giving a reason, particularly where the person has previously violated the T&Cs. The owner, by registering, grants We're in s.r.o. consent to use photographs and vehicle data.
An account may not be cancelled while outstanding obligations remain. Cancellation is requested by email to the address listed on the portal. Accounts may not be transferred to third parties. An owner may register multiple vehicles under one account; it is also possible to be registered as both a renter and owner simultaneously.
The Contract is concluded electronically and takes effect upon completion of registration. It is concluded for an indefinite period.
Either party may terminate the Contract by giving notice for any reason; the notice period is 1 month from receipt of the notice. The notice period will not expire while outstanding obligations from a Rental Agreement remain.
We're in s.r.o. may cancel a user account (i.e. withdraw from the Contract) in particular where the renter or owner breaches these T&Cs, unlawful conduct is suspected, or justified complaints from other users are received. Outstanding obligations do not cease upon account cancellation.
Access to the portal is free and open to all. Users acknowledge that access may be restricted in certain countries outside the Czech Republic. Visitors, renters, and owners may not interfere with the portal or its source code.
The portal includes a chat feature for communication between renters and owners. Its use must not involve unlawful conduct, advertising, content contrary to law or good morals, or attempts to arrange a rental outside the portal or bypass the payment system. We're in s.r.o. may monitor the chat and restrict or disable it in case of a breach.
Items and dates are selected on the portal. The renter can see occupied dates and must confirm acceptance of the current T&Cs upon selection. Payment verification constitutes a binding expression of intent; the owner is notified immediately and must decide within 24 hours.
If instant booking is enabled, the agreement is concluded automatically. If the owner does not respond within 24 hours, the renter is not bound by their offer. The Rental Agreement is concluded upon acceptance by the owner, and the reservation is established immediately thereafter.
All payments are made exclusively through the portal's payment gateway. Rent is charged upon conclusion of the agreement or at vehicle handover, depending on the listing settings.
Owner payouts are processed within 5 business days of successful vehicle return, after deduction of any applicable security deposit and payment processing fee (approximately 3% of the transaction value, borne by the owner). Bypassing the payment system is prohibited and may result in immediate cancellation of both parties' accounts.
The owner may specify a security deposit in the listing, which the renter must pay before collecting the vehicle. Following problem-free return, the deposit is released within 5 business days.
The vehicle is insured under the owner's policy; the exact scope of coverage is stated in the listing or communicated at handover. Renters are advised to take out their own travel insurance.
The renter takes possession of the vehicle in the condition stated in the handover report and must return it in the same condition. Damage is the renter's responsibility up to the amount of the security deposit, or the full cost if it exceeds the deposit. Damage must be documented at vehicle return.
We're in s.r.o. acts as mediator in disputes but bears no direct liability for damage arising during the rental or for the accuracy of information provided by owners.
Cancellation terms depend on the individual listing settings and are displayed before booking confirmation. We're in s.r.o. reserves the right to cancel a booking without a cancellation fee in the event of a proven T&Cs breach by either party.
Personal data is processed in accordance with our separate Privacy Policy, which forms an integral part of these T&Cs.
These T&Cs are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll. (Civil Code). All disputes shall be resolved preferably by agreement; failing that, the competent courts of the Czech Republic have jurisdiction.
We're in s.r.o. reserves the right to amend these T&Cs at any time. Users will be notified by email at least 14 days before changes take effect. Continued use of the portal after the effective date constitutes acceptance of the updated T&Cs.
